Returns & Exchanges
AESTHER EKME offers a 14-day return period from the date of delivery for all unused items in their original packaging. We strive to ensure your architectural leather goods meet your expectations, providing a seamless process for domestic and international returns.
Initiate Return
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
Prepare Package
Place the item in its original dust bag and protective box, ensuring all tags and authentication cards are included to maintain return eligibility.
Ship Item
Affix the provided pre-paid shipping label to your package and drop it off at any authorized carrier location within 7 days of your request.
Receive Refund
Once our quality control team inspects the item, your refund will be processed to the original payment method within 5-10 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing